Review Policy & Authenticity

We are committed to maintaining the highest standards of review authenticity and trust. Learn about our fraud detection measures and guidelines for authentic feedback.

AI-Powered Fraud Detection

Advanced AI analyzes every review for authenticity and quality in real-time

Real-time validation
Content quality analysis
Pattern recognition
For Students

How to Write Authentic Reviews

  • • Share specific details about your learning experience
  • • Mention lesson locations, teaching methods, or skills learned
  • • Be honest about both positive and negative aspects
  • • Write at least 20 characters for meaningful feedback
  • • Use your own words and avoid generic phrases
For Instructors

Encouraging Authentic Reviews

  • • Request reviews only from actual students
  • • Don't incentivize specific ratings or content
  • • Allow reasonable time between review requests
  • • Encourage detailed, honest feedback
  • • Never create fake reviews or ask others to do so
Our Fraud Detection Process

Real-Time Analysis

Every review is analyzed by AI in real-time for suspicious patterns, content quality, authenticity indicators, and natural language patterns.

Pattern Recognition

AI detects review bombing, duplicate content, coordinated fake review campaigns, and sophisticated fraud patterns that traditional systems miss.

Human Verification

Flagged reviews are reviewed by our moderation team for final verification and approval.

Review Verification Levels & Display Status
Verified

Verified Authentic

Review passed all authenticity checks and quality standards. These reviews are displayed publicly on instructor profiles.

Pending

Under Review

Review is being verified and hidden from public view until verification is complete

Flagged

Flagged for Review

Review triggered fraud detection and is not displayed publicly. May be permanently rejected after manual review.

Review Display Policy

What You See

  • • Only verified, authentic reviews on instructor profiles
  • • High-quality feedback that passed all verification checks
  • • Accurate review counts reflecting verified reviews only
  • • Reliable ratings based on authentic student experiences

What We Process Behind the Scenes

  • • All submitted reviews undergo AI fraud detection
  • • Suspicious reviews are held for manual verification
  • • Fraudulent reviews are permanently rejected
  • • Quality assurance protects instructors and students
What We Check For

Suspicious Patterns

  • • Multiple reviews from same IP address
  • • Review bombing (many reviews in short time)
  • • Duplicate or very similar content
  • • Generic phrases and template text
  • • Unusual submission timing patterns
  • • Device fingerprint duplicates

Quality Indicators

  • • Specific details about lessons
  • • Personal experience descriptions
  • • Appropriate review length
  • • Natural language patterns
  • • Constructive feedback
  • • Authentic emotional expressions
Questions or Concerns?

If you believe a review was incorrectly flagged or if you have questions about our review policies, please contact our support team.